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Office Assistant, Diploma
Office assistants help keep a business running efficiently and effectively. Their job capabilities include providing excellent customer service, performing general recordkeeping, managing the office and mail operations, preparing professional documents or presentations, handling general computer operations, assisting others in the workplace and effectively communicating information to different parties.
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Semester |
Course Title |
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First Semester
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Intro to Business |
3 |
Student will receive an overview of the many different elements in the business world. The overview will include the business environment, business ethics, types of ownership structures, management techniques, marketing principles, technological implications, monetary basics and investments. |
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Document Formatting and Production |
4 |
Word processing concepts and document formatting are presented along with hands-on training using Word for Windows software on a microcomputer. Students will learn word processing skills through the advanced level. Students will develop skill in the creation and revision of many typical business documents, forms and templates using the proper layout, style and techniques. Document creation with speed, accuracy and appropriate English usage and punctuation practices will be emphasized. Keyboarding speed and accuracy will also be developed. Prerequisites or Corequisites: CIS 105, Keying Speed of 30 cwam or CIS 100 |
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Keyboarding |
2 |
Students will develop touch control of the alphabetic keyboard and numeric keypad. Skill building activities make use of various presentation techniques, individualized goal setting, educational games, and diagnostic timed writings. Correct keyboarding technique and proper posture are emphasized. |
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Introduction to Computers |
3 |
Includes essential computer hardware and software concepts as well as an introduction to the Internet (basic navigation and searching), and the I-notes electronic mail program used at Southeast Tech. Students will gain a proficiency in working in a wireless local area network environment and with the Microsoft Windows Operating System. File management skills will be reinforced as students create documents, spreadsheets, presentations and databases using the applications included in the Office suite. The class will utilize a hands-on, exercise-oriented approach that allows students to learn by example. Students will complete a variety of projects focused toward the objectives of their given program of study. |
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Writing Skills for the Office Professional |
2 |
Students will develop an in-depth and detailed skill in grammar, usage and other practices used in the mechanics of business writing. |
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College Math |
3 |
A course covering the concepts and applications of mathematics, that includes: the arithmetic order of operations, percent problems, descriptive statistics and graphing, algebraic manipulations, solving linear equations, formula rearrangement, word problems, measurement, and applied plane and solid geometry. This course satisfies the institution's general education requirements for mathematics, but is not a transfer course. Prerequisite: Placement Assessment |
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Second Semester
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Office Procedures |
3 |
Students will learn the necessary office skills needed in the every day operation of an office. Skills in filing, record keeping, professional image, mail processing, telephone usage, and facsimile/copier will be learned. Some time will also be spent developing the ten-key touch method for typical business calculations. Prerequisites or corequisites: Math 115, 40 cwam |
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Business Communications |
4 |
Students will learn to write various types of business letters, memos, and reports. Correct English usage, spelling, punctuation, and proofreading will also be emphasized. All students will prepare a resume and cover letter and participate in an interview and presentation. Students will demonstrate business etiquette, and conduct an effective business meeting. |
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Advanced Microcomputer Applications |
3 |
Expands upon the students’ business computer applications skills through advanced learning in the Microsoft Office suite: Microsoft Word (documents), Microsoft Excel (spreadsheets), Microsoft Powerpoint (presentations) and Microsoft FrontPage (web sites). The students will learn by example, in teams and individually. Students will also use problem-solving skills to complete projects, exercises and case studies that use software as a tool in business. Peripherals, such as digital cameras, scanners and color deskjet printers can be utilized as tools to enhance student products. Prerequisite: CIS 105 |
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Composition |
3 |
English Composition will help develop proficiency in writing concise, coherent essays, and in using correct English. Several modes of discourse will be explored and good grammar skills are required. This course will improve the student's critical thinking skills as it provides students with practice in all stages of the writing process: planning, supporting, rewriting, analyzing, proofreading, and editing. This course will also require critical reading and writing. Prerequisite: Placement Assessment |
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General Psychology |
3 |
Provides the student with an introduction to the basic psychological processes underlying human behavior. Topics include the functions of the brain amd nervous system, the characteristics of sensation, perception and altered states of consciousness, learning and memory, the nature of thinking skills and intelligence, theories of motivation, emotion and personality, a survey of psychological disorders and approaches to therapy, social/interpersonal relations, and practical applications. |
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Interpersonal Skills for Office Pro |
2 |
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